Privacy Policy

Your privacy is important to Arrowhead Brass. This privacy policy sets out how Arrowhead Brass uses and protects any information that you give when you use this website. Arrowhead Brass is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used per this privacy statement. Arrowhead Brass may change this policy from time to time by updating this page. 

Personal Information Collected

Arrowhead Brass may collect and use the following kinds of personal information:

  • Your full name
  • Your contact information, including email address
  • Credit Card Information
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

Arrowhead Brass requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Send you statements and invoices.
  • Collect payments from you
  • Supply you with products you purchased
  • Internal record keeping
  • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided. 

If Arrowhead Brass discloses your personal information to its agents for these purposes, the agent in question will be obligated to use that personal information per the terms of this privacy statement. 

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Arrowhead Brass may disclose your personal information to the extent that is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and to establish, exercise, or defend its legal rights. 

Securing Your Data

We are committed to ensuring that your information is secure to prevent unauthorized access or discovery Arrowhead Brass will take reasonable technical, organizational precautions to prevent the loss, misuse, or alteration of your personal information. 

Arrowhead Brass will store all the personal information you provide on its secure servers. 

(Information relating to electronic transactions entered via this website will be protected by encryption technology)

 Cross-Border Transfer Information

Information that Arrowhead Brass collects may be stored and processed in and transferred between any of the countries in which Arrowhead Brass operates to enable the use of the data per this privacy policy. 

You agree to such cross-border transfers of personal information. 

Arrowhead Brass Automated Collection-Cookie Policy

Arrowhead Brass and our service providers use cookies, web beacons, and other types of technologies to receive and store certain types of information whenever you interact with third-party providers that use our services or us. This information helps us recognize you, customize your website experience, store items in your cart between visits, and make our marketing messages more relevant. Examples of this information include but are not limited to: pages you visit, ads you click on, types of browser/device/hardware, purchase information, IP-based geographical location, and search terms. This includes Arrowhead Brass content presented on another website or mobile application. These technologies also help us prevent fraud or other harmful activities. 

Updating This Statement

Arrowhead Brass may update this Privacy Policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes. 

Contact Arrowhead Brass

If you have any questions about this privacy policy or Arrowhead Brass’s treatment of your personal information, please contact us

Email: nancy.neely@arrowheadbrass.com

Mailing Address: 

Arrowhead Brass,

5147 Alhambra Ave. , Los Angeles, CA 90032

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

COOKIE NAMECOOKIE DESCRIPTION
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, which allows displaying pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYour session ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items on your Wishlist.